05-04-2018 08:38 AM - edited 03-12-2019 07:47 AM
Upgrade still hanging up in Apply-in-process . . .
I ran the command to change the status and then restarted the upgrade from CLI. ?? am i just restarting the 2.7.4 download/upgrade or is there a 2.7.3.2 that i should be running ? I can't find that software..
I have once again applied the Status change command and am sitting at Apply-Failed.
I would really like to get this working without re-installing the collector.
Thanks for any help you can provide.
05-04-2018 10:35 AM
Hello,
Approximately how long has the Apply status been in effect? Typically, the install within the same major version will take about 1 hour to complete.
If you have access to the 'collectorlogin' and 'root' accounts I can provide some additional steps to manually apply the patch files as an alternative method.
05-04-2018 10:56 AM
I let it run overnight.
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