CSPC - Uppload Fails - HTTPs TransportMode has Failed 500:Internal Server Error

[danielbarri]

After a new installation I did a test uppload, but it fails:

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"------A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMode has Failed 500:Internal Server Error"

admin# show version -d
        Build-name   : Collection Platform Software 2.7.4

        Package-type : ServicePack
        Version      : sp-30.0.4-0-0-lnx64
             Component : CSPC Base
             Version   : 2.7.4

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Tried deleting/adding the cert and restarting cspc service, but it did not help.

What I noticed the same problem occurs on another Collector(running same sw version) which has been working fine for quite a long time.

The attached file has the entire upload log and also other troubleshooting outputs.

[CC Cisco · Accepted solution]

Hi there, there was an intermittent issue on the Cisco side that caused PSS upload attempts to receive this error between Thursday morning and Friday afternoon. The problem was corrected and further uploads should be received and processed normally.

It looks like your upload took place during this window.
You should be able to push a new upload now.

Regards.

[danielbarri]

Verified, now it works!