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Beginner to SNTC. I'm trying to upload a simple CSV file contains a couple of devices from my network and find that the uploads succeeds but doesn't actually show up anywhere. I've formatted my CSV file based on the sample template provided so I know the file is valid but I've tried multiple times from Chrome and FF to no avail.
When I go to summary now I do see some devices but when I try to click on them I get the below error message. I also receive the same error message when clicking on any of menus on the left (ex: all equipment). I then refreshed the load and now I get the 2nd error below about not having access to a report. Any idea?
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...
Hi We are unable to remove the old delegated admin who had left and all new requests are still going to his email.We have tried to remove but access denied despite the current admin seemingly having the access. Thanks
Hello, our customer granted us access to his SNTC Portal (as CBRAdmin). We have access on it, see all inventory, but we are not able to flagg the alerts in the Library Menu. It shows the following error message (in a popup window): InformationBased o...
Dear community. I have a customer, who has portal and collector installed. When the customer check out his user on CSAM, it appears, but when i check it, on CSAM with my user, it does not show up. what would happen if i proceed with installation with...