Customer can not be added to portal trough CSAM tool.

[gary.herman]

Customer created CCO user ID and it is associated to contracts. The CSAM tool does not find name or cco user id when adding user to portal access. Gary Herman

[Suchita Shewale]

Hi,

Can you please send Customer CCO ID and company name?

You may send this information via private message.

Regards,

Suchita

[gary.herman]

Customer: Dau***
CCO User ID: der***
Have associated with contract # 935***. Can not add to CSAM tool for portal access.

Gary Herman
Client Success Manager
Office: 603.683.4564
Mobile: 682.218.7161

*** Text has been masked to preserve data privacy.