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Customer Issues Accessing SNTC Portal.

Hey everyone,

I have a customer that's currently having issues accessing the SNTC Portal!

They've already gotten administrator rights, they've got their account associated - every time they try to sign-in, they get kicked back to the registration page. If they try to register, it says they already possess a portal. They've tried on multiple browsers as well.

 

Currently at a loss in regards to how to help them access it, any assistance would be greatly appreciated - I've gotten credentials and CCOID and all that, but also can gather more info if necessary.

 

Thanks! 

Everyone's tags (3)
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Cisco Employee

Re: Customer Issues Accessing SNTC Portal.

Can you please private message me the CCO ID of the user who is unable to access the Portal?

1 REPLY 1
Cisco Employee

Re: Customer Issues Accessing SNTC Portal.

Can you please private message me the CCO ID of the user who is unable to access the Portal?

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