02-28-2018 12:11 PM - edited 03-12-2019 07:41 AM
Same customer. Fixed the CCO User ID access with CSAM tool. Still can not access portal. Believe the issue is around the company name/s not associated correctly.
Gary Herman
Solved! Go to Solution.
02-28-2018 12:15 PM
Hi Gary,
I see that Nilesh assigned the SNTC role to himself just today. We just needed to wait for sometime to reflect those changes in the system.
You may ask him to access the portal now and let me know if the issue persists.
Regards,
Suchita
02-28-2018 12:15 PM
Hi Gary,
I see that Nilesh assigned the SNTC role to himself just today. We just needed to wait for sometime to reflect those changes in the system.
You may ask him to access the portal now and let me know if the issue persists.
Regards,
Suchita
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