Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
We have a customer attempting to grant us CBR Admin access. Our CCO ID is associated with our partner company, we do own a Smart Net contract for this customer, and the CCO ID is associated to the contract. Can someone assist, please?
We opened an internal case with the CSAM team as this seems to be a malfunction on the tool.
We'll update you when the issue is resolved or we receive any updates.