DA No Longer With Company. Need Assistance.

[Smartnet]

Hi everyone, I have a customer that no longer has their former DA present within the company. They're unsure of who it was, but they have access as a user still, but need CSAM Access in order to sort things out.

I have the necessary information for this and would like assistance in transferring DA rights from the former DA to the new DA. Thank you. 

[jumin]

Hey Smartnet,

Please private message me the CCO ID of the user who has access to SNTC currently.  Also provide the customer company name.

Thanks,

Justin

[Smartnet]

Sent a message.

[jumin · Accepted solution]

Hey Smartnet,

The CCO you have provided is now a DA for the company.  They can now add/remove users and provide necessary access roles.

Thanks,

Justin

[Smartnet]

Thank you!