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I have researched all the items you list and all appears to be in order with the exception of the customer name in the CCO profile versus what is on the contract. Are you trying to set yourself up as the DA for your own company or for a customer?
Hi David, while the experts are still helping you I went ahead and edited your original question to remove some sensitive information as this is a public community. I have captured the information should experts still need to continue helping you.
Kindly remember to mark questions as answered and please rate posts and answers if you find them helpful.
My own company. The relationship with my CISCO reseller has been in existence for 15+ years. We are in the same building but have gone thru growth and the name the contract is under is a division and no longer the company name.
I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a 192.168.10.4but it keeps failing with:execute % Error occured while executing...
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...