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Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

Smart Net Total Care Portal and Service APIs Announcement

Upcoming Maintenance Windows:

Friday, September 21, 2018 – duration 6-8 hours, portal maintenance

Friday, September 28, 2018 – duration 1-2 hours, mandatory IT systems maintenance

Portal and Service APIs access will be unavailable beginning at 18:00 Pacific and for the duration of the above systems maintenance windows.

Uploads will be queued starting on Fridays at 16:00 Pacific, and will execute after each maintenance has completed.

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Beginner

Delete Uploads form inventory

My first few test uploads are interfering with my inventory. also causing duplicates to appear. 

is it possible for someone to go in and delete all my collector uploads older than 2 months? 

 

1 REPLY
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Cisco Employee

Re: Delete Uploads form inventory

Hey George D,

 

On the SNTC Portal please try changing the viewer settings to see if this fixes the issue.  On the left dashboard go to 'Application Settings' -> 'Report Preferences' -> Ensure 'Latest View' is selected.  This will only show data from the last upload pushed to the portal.

 

Thanks,
Justin

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