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Device profile data are not getting import from CSPC collector to SNTC portal

As we are not able to do the sync between CSPC collector and SNTC portal, please help us how to do manually, its very urgent.

 

Please reach out to my colleague for any update. Please find the details below : 

Name : Pritam Paul

mail ID : pritam.paul@pb.com  

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VIP Advisor

Re: Device profile data are not getting import from CSPC collector to SNTC portal

what is the version of CSPC ? there are some issue around with 2.7.X ?

 

if this is urgent call Cisco TAC local  numbers to help you.

 

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Re: Device profile data are not getting import from CSPC collector to SNTC portal

CSPC Base Collector version is 2.6. 

Cisco Employee

Re: Device profile data are not getting import from CSPC collector to SNTC portal

Please note that CSPC 2.6 is past LDoS

ldos.JPG

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-ReleaseNotes-281.pdf

You may need to update the CSPC or redeploy to the latest version, 2.8.1

Please see my response regarding the export of the Collection File that you may use to import into SNTC.

Thank you

Cisco Employee

Re: Device profile data are not getting import from CSPC collector to SNTC portal

Please find the attached workflow to export the upload file from the CSPC. This file can then be used to import into the SNTC portal using the instructions located in the SNTC User Guide, https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_user_guide.html

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