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Devices disappearing from the SNTC Portal

Is anyone else seeing devices disappear from their SNTC portal this week.  We were uploading a new collection from our CSPC which contained our WLCs and the Access Points in the AIRESPACE-WIRELESS-MIB_bsnAP data set.  It was IN PROGRESS for close to 72 hours during which we saw postings about maintenance and processing backlogs from around 11/6/2019.  THis morning I checked our portal and the APs were showing under our inventory.  I then received an email from one of our clients saying most of their APs in the SNTC portal had disappeared.  I went to check our portal and all of our APs are gone as well.

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Re: Devices disappearing from the SNTC Portal

Hello There,  Please send me the customer and inventory name along with details of missing APs for further review.

You may send these details via private message.

 

Regards,

Suchita

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