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RonF
Beginner

Devices in Inventory not showing up in either "Covered" or "Not Covered" Report

We have six SPA-1X10GE-L-V2 cards in six ASR 1001-X routers.  The six routers and the six SPA cards show up in the "Library | Inventory | All Equipment" report.  The six ASR 1001-X routers all show up in the "Library | Contracts | Covered" report.  One of the SPA cards shows up in the "Not Covered" report.  The other 5 cards show up in neither.  Should any device in the inventory show up in one of those two reports?  I can give you the associated serial numbers but I prefer not to put them in a public posting.

1 REPLY 1
Suchita Shewale
Cisco Employee

Hello There,

 

Please send me inventory name and serial number via private message for further review.

 

Regards,

Suchita

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