06-18-2021 11:59 AM
We have pulled a report for EOL from SNTC, however the data for most of them are varied based on serial number. As that model EOL dates are different..
For example the ISR routers 4331, the dates for some are within 18 month, while some are not.
Why same models are showing different EOL dates?
Attached is the sample report for your reference.
06-21-2021 05:46 AM
Hello,
I hope you are doing well!
I will look into it. I will check the shared file but could you please share the below details in PM.
Company name:
Party ID:
Contract details:
Regards,
Neha
06-21-2021 06:56 AM
your devices are different Partnumbers
fro example:
ISR4331-AX/K9 (FLM24131129)
ISR4331BR/K9 (TSP2244ABPJ)
ISR4331/K9 (FDO2109A0P0)
so different EOL dates might apply because some bundles have been discontinued earlier.
i assume that LDOS date will be the same for all of them, since hardware platform is probably the same.
06-28-2021 01:07 PM
Hello Kamil,
I hope you are doing well!
I have asked the SNTC account name in a personal message could you please share so that I can proceed further?
Regards,
Neha
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