don't show serial in cucm using cisco collector

[AlexandreOppermann]

don't show serial in cucm using cisco collector

[jofrumki]

The CUCM is considered a virtual machine and thus would not have a physical serial number to display.

[adias · Accepted solution]

Virtual servers do not have physical serial numbers and do not respond to SNMP physical entity mib serial number request, additionally software management is handled by licenses and not serial numbers.