12-12-2018 06:17 AM
Hello,
Someone know, what eligible contracts for enable SNTC portal (SNTC, SNT, SBS, SMB...)?
Thanks!!!
- Jonildo
12-12-2018 07:45 AM
Hello,
Your profile must have one or more smart-entitled contracts associated with it. Some examples of smart-entitled contracts include SMARTnet (now Smart Net Total Care), SP Base, TelePresence, Essential Operate, and Solution Support.
More details on the onboarding steps can be found here.
https://www.cisco.com/c/en/us/support/docs/services/sntc/onboarding_guide.html
Thank you,
Jarrett
12-12-2018 08:58 AM
Hi Jonildo,
You have most of them already. The main ones are SNTC, SNT, SMBS/Support Essentials, SP Base, and Solution Support.
Hope that helps.
Tim
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