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Eligible contracts for enable SNTC portal

Hello,

 

Someone know, what eligible contracts for enable SNTC portal (SNTC, SNT, SBS, SMB...)?

 

Thanks!!!

 

- Jonildo

 

 

2 Replies 2

Jarrett Pomeroy
Cisco Employee
Cisco Employee

Hello,

Your profile must have one or more smart-entitled contracts associated with it. Some examples of smart-entitled contracts include SMARTnet (now Smart Net Total Care), SP Base, TelePresence, Essential Operate, and Solution Support.

More details on the onboarding steps can be found here.

https://www.cisco.com/c/en/us/support/docs/services/sntc/onboarding_guide.html

Thank you,

Jarrett

 

tfitch
Cisco Employee
Cisco Employee

Hi Jonildo,

You have most of them already. The main ones are SNTC, SNT, SMBS/Support Essentials, SP Base, and Solution Support. 

Hope that helps.

Tim