Enter to the Smart Net Total Care Portal

[Licencias Arabela]

Hi,

We have registered a valid smartnet and serial number in the Smart Net process with our licencias@arabela.com account, after this we received a email with the following content:

Dear Licencias Arabela,

Thank you for your request to become a Delegated Administrator. Please click the following link to confirm your email and proceed with registration.


https://logcso.cloudapps.cisco.com/logcso/verifyIdentity?uId=89e7f6d4-191a-4ec9-85e3-51cf953f0d77

Sincerely,
Cisco Smart Net Total Care Team

We have proceeded with the registration 2 days ago but we still can not enter the portal. It seems that it tries to enter but later a message appears that I show in the image that I have attached.

Please help us.

Regards.

[Cheri Fairbrother]

Hello,

Please excuse the inconvenience. We are actively working to resolve this issue and will update you here when access will be available.

Cheers,
Cheri

[Cheri Fairbrother]

Hello,

Portal access for newly registered users has been fixed. Please re-try logging in and let us know if you need anything further.

Cheers,
Cheri