Equipos no soportado por Smart net | Información insuficiente

[juangonzalez]

Hola equipo.

Estamos teniendo problemas con la información aparecida en el portal

1) Ciertos equipos no aparecen en el portal de services.cisco.com 

C9120AXI-A
FPR1150-NGFW-K9
CP-8821-K9-BUN
C1000-24P-4X-L
ISR4431-V/K9
C9200L-48P-4X-E

[kaptanej]

Hi , 

I am the in-charge of this post and I will be assisting you shortly on this issue.

Thanks & Regards, 

Kapil Taneja

[juangonzalez]

Hi Kapil

Thanks for you time. we waiting for you. Regards.

[kaptanej]

Hi , 

Could you please provide the following details in PM so that we can proceed further on the issue:

• Company name 
• Party ID 
• Customer Name
• Customer CCO ID 
• Customer Email Address 

Thanks & Regards, 

Kapil Taneja