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Beginner

Error accessing CSAM

Every buttom I click on the CSAM home page (https://cdceb.cloudapps.cisco.com/csam/login.do?action=home) reloads the page but doesn't bring me the next screen. I was using it normally like 15 days ago, now every action I try to perform just reloads the home page and nothing more. I've tried using it on IE and Chrome, same error. Tried a machine with full access to the Internet and same error. Could you please verify?csam error_2.png

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Cisco Employee

Re: Error accessing CSAM

Can you try accessing CSAM tool with URL: https://cdceb.cloudapps.cisco.com/csam ?
Let us know if the issue persists.
Beginner

Re: Error accessing CSAM

Hello Jarrett,

 

it did the trick.

 

Thank you

 

 

Cisco Employee

Re: Error accessing CSAM

Hello,

Can you navigate to the URL below:

https://cdceb.cloudapps.cisco.com/csam/

This should redirect you to the proper page and from there the workflow should succeed.
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