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Enthusiast

Error registering new DA for first time

I'm getting the following error when setting up a Delegated Administrator from multiple browsers and contract/SN numbers.  I've also cleared my browser cache.  Any ideas to get past this issue?

"We encountered an error while processing your request. Please refresh this page or try again."

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Hi ,

Hi ,

Thank you for reaching out to us, can you please retry the steps , and get back to us through this post in case if you still have the issue ?

Preferable browser : Firefox and Google Chrome

Regards

Pamela

View solution in original post

7 REPLIES 7
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Enthusiast

I have the exact error while

I have the exact error while trying to go through the self registration. Any words?

Cisco Employee

Hi ,

Hi ,

Thank you for reaching out to us, can you please retry the steps , and get back to us through this post in case if you still have the issue ?

Preferable browser : Firefox and Google Chrome

Regards

Pamela

View solution in original post

As Pamela indicated, Can you

As Pamela indicated, Can you kindly retry the onboarding process. If you continue to see the issue, please let me know and I can help you with registration.

Thanks,
Aravind

Beginner

Hi,

Hi,

I have the same issue with both Firefox and Chrome.

Thank you!

Can you kindly retry the

Can you kindly retry the onboarding process. If you continue to see the issue, please let me know and I can help you with registration.

Thanks,
Aravind

Beginner

Hi,

Hi,

It worked! I can now register.

Thank you!

Hi, I see that you are

Hi, I see that you are successfully onboarded this morning. I believe there was a production issue that might have led to technical issues when you tried previously. Sorry for the inconvenience.

Thanks,
Aravind

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