03-27-2018 12:55 PM - edited 03-12-2019 07:43 AM
Hi!
I am trying to upgrade, but in GUI it shows me an error: Apply-Failed.
And if I try to upgrade via CLI: "Package file jeos-30.0.4-0lnx64.zip" not in expected format.
03-27-2018 02:39 PM
03-27-2018 03:17 PM
04-02-2018 08:45 AM
Hi all!
Happy Eastern to you.
Do we have any update regarding this issue?
Thanks!
04-02-2018 09:00 AM
Hello,
Thank you for the screenshots. Can you please see if you can run the commands in the "Known Issue" section of the 2.7.3.2 Release Notes to try and re-apply the 2.7.4 patch and see if it completes? With the 2.7.4 release, a new OVA has been made available as well which you can download here.
The Release Notes are available here.
Thank you,
Jarrett
04-02-2018 10:01 AM
Hi Jarret!
i am trying but I cannot write the comand:
Update DB using the below command update updates set PACKAGE_STATUS = 'Apply-failed'; |
in root it says bash: not command found
in admin it just says not command found.
Could you please help me?
04-02-2018 10:45 AM
Jarret!
i have write the commands, but still no answer.
04-02-2018 11:26 AM - edited 04-02-2018 11:26 AM
Hello,
Based on the Apply statuses within the screenshots you have provided it looks as though several of the patch installations may have contained errors. If the manual patch application (via the root user) are not successful, I would also recommend doing a fresh install using the recently available 2.7.4 OVA image:
https://software.cisco.com/download/release.html?mdfid=286312935&softwareid=286312958&release=2.7&relind=AVAILABLE&rellifecycle=&reltype=latest
You can export a list of your currently managed devices from your current installation, then re-discover them on a new install (using the known IP-based discovery method) to efficiently populate your managed device list once again.
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