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Beginner

Fail to delegated admin account costumer

Hi, Guys

 

I am trying to associate my client account as delegated admin, however when I select his corporation I always get the error message below:

 

cisco erro.PNG

 

Could you tell if the Cisco system is experiencing any instability?

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5 REPLIES 5
Cisco Employee

Re: Fail to delegated admin account costumer

Hello There,

 

Are you following SNTC Self Registration and running into this error? If so can you send me customer userid, contract number and serial number for review?

 

Regards,

Suchita

Beginner

Re: Fail to delegated admin account costumer

Hi, Suchita.

 

I sent to you a private message with information about my customer.

Cisco Employee

Re: Fail to delegated admin account costumer

Thanks. Registration is now complete.

Beginner

Re: Fail to delegated admin account costumer

I sent to you another message.

 

I have another issue to assign role on CSAM tool.

Cisco Employee

Re: Fail to delegated admin account costumer

Hello There, As per your private message you do not have any contract with customer company. CSAM tool requires partner to have a valid smart entitled contract with customer company in order for CBR role to be enabled.

 

 

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