Fail to delegated admin account costumer

[stlourenco]

Hi, Guys

I am trying to associate my client account as delegated admin, however when I select his corporation I always get the error message below:

Could you tell if the Cisco system is experiencing any instability?

[Suchita Shewale]

Hello There,

Are you following SNTC Self Registration and running into this error? If so can you send me customer userid, contract number and serial number for review?

Regards,

Suchita

[stlourenco]

Hi, Suchita.

I sent to you a private message with information about my customer.

[Suchita Shewale]

Thanks. Registration is now complete.

[stlourenco]

I sent to you another message.

I have another issue to assign role on CSAM tool.

[Suchita Shewale]

Hello There, As per your private message you do not have any contract with customer company. CSAM tool requires partner to have a valid smart entitled contract with customer company in order for CBR role to be enabled.