***** FAILURE: CSPC Services Did Not Properly Start... *****

[nabin_sth0]

Hi all,

When i had CSPC 2.7.4 version , there was an error when i ran collection profile. HTTPS:400 Bad Request. Research led to update it to the latest version 2.8. Upgrade was successful and did not got any error during upgrade to 2.8

Currently, i have the latest version that is 2.8. But, still there is following error when i run collection profile job. 

Initializing...

Discovering known devices...

Unable to send message to the Cisco Backend. Reason:No response to registration request from the connectivity module

I did restarted the CSPC 2.8 and figured out that something is failing,

Restarted CSPC, The result looks like below,

[root@cclseclog1-es-drac collectorlogin]# service cspc restart
Stopping CSPC... [ OK ]
Shutting down MySQL.. [ OK ]
Stopping Connectivity Tail-end Gateway: [ OK ]
Checking If Services are Shutdown... [ OK ]
Starting CSPC... [ OK ]
Starting MySQL.. [ OK ]
Starting Base Collector and Add-Ons... Starting CSPC: 
erifying CSPC Services Are Running... [FAILED]
***** FAILURE: CSPC Services Did Not Properly Start... ***** 
Starting Connectivity Tail-end Gateway: 
nohup: redirecting stderr to stdout
[ OK ]
Starting Tomcat... [ OK ]
[root@cclseclog1-es-drac collectorlogin]#

Any suggestion guys. 

Thanks,

Nabin. 

[balaji.bandi]

CSPC 2.7.X have some issue, suggest to take back of device and credential information.

install new 2.8 and restore the device and credential information.

[nabin_sth0]

Balaji thanks for your input, 

I am currently running the latest version 2.8.

Build-name   : Collection Platform Software 2.8

Thanks,

Nabin.

[balaji.bandi]

Did you had any Power loss ? or unexpected reboot ?

[nabin_sth0]

No the update was successful without any error. Monitored the installation,

tail -f /opt/LCM/logs/apply

Everything was successful looked good. 

Thanks,

Nabin.

[nabin_sth0]

Hi Balaji,

How can i make the backup of devices discovered and credentials for the safety purpose ?

Thanks,

Nabin