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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Beginner

FPR-2130's not updating in portal

I have upgraded my FPR-2130's twice since March 2019 but the portal still shows their old code level. I have even deleted all my portal inventories and reran the collection. By the way, the Collector shows the current version of code correctly, it is just the portal that is outdated. Is there a way to correct these devices?

 

Thanks,

 

Howard

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