generate API token fails

[Ionut T]

Hi, 

I am trying to generate the EOX API token using valid client_id and client_secret.

url_token='https://cloudsso.cisco.com/as/token.oauth2'

headers = {'Content-type': 'application/x-www-form-urlencoded'}

params = {
    'grant_type': 'client_credentials',
    'client_id': client_id,
    'client_secret': client_secret,
}
response = requests.post(url_token,
                         headers=headers,
                         params=params,
                         timeout=10)
print(response.json())

But it fails with this error:

    raise HTTPError(http_error_msg, response=self)

requests.exceptions.HTTPError: 401 Client Error: Unauthorized for url: https://cloudsso.cisco.com/as/token.oauth2? grant_type=client_credentials&client_id=<MY_CLIENT_ID>&client_secret=<MY_CLIENT_SECRET>&content-Type=application%2Fx-www-form-urlencoded

I have followed this documentation: 

https://developer.cisco.com/docs/service-apis/#!authentication/authentication

https://www.yaklin.ca/2021/02/07/guide-to-cisco-support-apis-part-2.html

Can you please let me know what I am doing wrong ?

Thank you

[madhushr]

Hi,

Let us check on the details and get back to you on this.

Thanks and Regards,

Madhusha R

[madhushr]

Hi,

Could you please confirm if this is Support APIs or SNTC APIs.

Thanks and Regards,

Madhusha R

[Ionut T]

Hello Madhusha,

How can I figure out if this is a Support or SNTC APIs ? 

The only information I have is from here  https://apiconsole.cisco.com/

EOX V5 API  

https://developer.cisco.com/docs/support-apis/#!eox/eoxrecordtype

Thank you,

Ionut

[madhushr]

Hi,

It seems to be Support APIs. Hence we request you to drop the mail to the mail ID-help(mailer list) supportapis-help@cisco.com for further troubleshooting.

Thanks and Regards,

Madhusha R