Grant access to customer users

[fernando_lobo]

Hi,

I want to know, if I am a partner user but I have a customer admin role, can I add new company users and give them access to the portal?

Thanks,

Fernando Lobo

[adias]

Partners normally should have CBRadmin role on cutomer portals. but not even CustomerAdmin roles can add users of Portal. That is done in another tool and by the DA ( Delegated Administrator) of that Company on a separate tool CSAM

Please review the following link and see the video titled Portal Roles and Access:

https://www.cisco.com/c/en/us/support/services/sntc-portal/video-resources.html?videoId=5385091227001#adminOverview

[fernando_lobo]

Thanks for the clarification.

So, if I want to be a Delegated Administrator I need a company user. I can´t be a DA of that company with my partner account right?

[adias · Accepted solution]

That is correct and at this point in time since that account  already has one, he/she also would need to nominate you.