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GUI User Account blocked due to malicious activity

rodahersua
Level 1
Level 1

Hi Team!

 I hope you can help me with this: I was trying to access via GUI to the admin user in a 2.7.4.2 CSPC, but I couldn´t since it shows an "Invalid credentials" message. I tried to reset the password with the recovery questions, and then the following message pop up: "Your user account has been temporarily blocked as we are detecting malicious activity. Please try later." Everyhting in CLI works fine.

 

Culd you please help me?

 

Regards,

 

Malicious Activity.png

1 Accepted Solution

Accepted Solutions

Hi again!

 

Finally I could reset the password via recovery questions. It was all matter of time, I tried 3 hours later and that works.

 

Thank you anyways!!

View solution in original post

2 Replies 2

Hi again!

 

Finally I could reset the password via recovery questions. It was all matter of time, I tried 3 hours later and that works.

 

Thank you anyways!!

Hi Salvador,

We're happy to hear you've regained access.

Cheers,
Cheri

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