08-31-2017 05:28 AM - edited 03-12-2019 07:28 AM
I can see my inventory on the portal now, but a lot of the hostnames are labeled incorrectly. When looking at both covered and not covered items, "Nexus2K #1"shows up like 40 times even though there was only one item labeled Nexus2k #1 on the CSV I submitted.
Solved! Go to Solution.
09-01-2017 12:27 PM
Hello Mary,
Thank you for providing the CSV Details and Inventory Name. The duplicate hostnames are occuring since there is a duplicate IP address being associated to many different devices in the CSV File. When the SNTC Portal finds a duplicate IP Address, it will classifty these devices as a parent/child combination and report them from their parent hostname.
If you would like to see the unique hostnames assigned, please generate a unique IP Address value for each row of the CSV file import and issue a new upload.
Please let me know if there are any questions.
Thank you,
Jarrett
08-31-2017 06:08 AM
09-01-2017 12:27 PM
Hello Mary,
Thank you for providing the CSV Details and Inventory Name. The duplicate hostnames are occuring since there is a duplicate IP address being associated to many different devices in the CSV File. When the SNTC Portal finds a duplicate IP Address, it will classifty these devices as a parent/child combination and report them from their parent hostname.
If you would like to see the unique hostnames assigned, please generate a unique IP Address value for each row of the CSV file import and issue a new upload.
Please let me know if there are any questions.
Thank you,
Jarrett
09-07-2017 12:09 PM
Hi Mary,
Please let us know if you need further assistance. If there is nothing further, please mark this as solved.
Thanks!
Cheri
09-14-2017 08:14 AM
I've re-imported making sure there were no duplicate IP addresses and using a different Inventory name and still have the same issue. For instance if you filter by the newest inventory created and look at what's covered, almost everything is named Nexus2k #1 even though there is only one instance of the hostname Nexus2k #1.
09-15-2017 11:39 AM
Hi Mary,
I understand the issue has been addressed, please confirm by marking this as "Helpful" to close the conversation.
Thanks!
Cheri
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