01-05-2022 10:44 PM
Hello Guys.
We are renewing a smartnet contract and the supplier has asked us to confirm our GU ID, i do not know what is this GU ID, and where i can find it, please help.
Regards.
Solved! Go to Solution.
01-06-2022 06:23 AM
Hello,
GUID is the Global Ultimate Identification number by which Cisco Customer Registry identifies its customers and organizes their individual site locations in a hierarchical structure that matches their legal definition.
Also, could you please provide me the correct Contract Number over the PM, so that we can look into the details, and let you know regarding the GU ID.
Thanks & regards,
Devashish Bourai.
01-06-2022 05:31 AM
Hello Vitumbiko,
I have acknowledged this post.
Will get back with an update regarding this.
Thanks & regards,
Devashish Bourai.
01-06-2022 06:23 AM
Hello,
GUID is the Global Ultimate Identification number by which Cisco Customer Registry identifies its customers and organizes their individual site locations in a hierarchical structure that matches their legal definition.
Also, could you please provide me the correct Contract Number over the PM, so that we can look into the details, and let you know regarding the GU ID.
Thanks & regards,
Devashish Bourai.
01-06-2022 06:31 AM
Hello @dbourai , i dont get what over the PM means.
01-06-2022 06:41 AM
Hello,
PM means Personal Message.
01-07-2022 05:19 AM
Hello,
Following is the resolution regarding this post:
Provided customer education regarding the Global Ultimate ID.
Asked the customer to provide the correct Smarnet Contract no. over the Personal Message.
Provided the Correct GU ID as well as Party ID to the customer.
Thanks & regards,
Devashish Bourai.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: