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How do I gain access to my CSP Collector Server now that my Browsers have been updated to the latest versions and no longer support the old HTTPS certificate?
We deployed in the 1.x portal and successfully migrated to 3.x. We are at the point where we need to update whats being collected and access the collector software, however, when we, as registered users, try to log into the collector we get an error message saying "Server has a weak ephemeral Diffie-Hellman public key."
How can we fix this and access the collector? This is very frustrating...
Unfortunately, I cannot open a service request at this time.
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This workaround only works in Firefox 39 or higher. Here is what you can do:
1) Navigate to "about:config" by entering it into the URL bar
2) Click accept
3) Search for "security.ssl3.dhe_rsa_aes" in the search bar on this page (not the firefox search bar)
4) Check both of those values to false
This is bypass the security check that Firefox does for logjam. Since this is a server internal to your network, it shouldn't pose a problem. Please remember to turn it back on once you've gathered the necessary data from the collector. The newest version of the collector image (2.5) does not have this issue. You should deploy that when possible.
It's actually due to be released soon, but as a new OVA. For now, you can grab your managed device list, credentials, and user accounts from your current collector, and then it should be easy to import those into the new one once you've hosted the OVA.
I can give you more details on how to do that if you have any questions.
I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a 192.168.10.4but it keeps failing with:execute % Error occured while executing...
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...