How I change the customer name?

[Diferenti Consultoria]

Hello,

How I change the customer name after provisioning the SNTC portal?

Thanks!!!

[jumin]

Hey Diferenti Consultoria,

I am unsure if this is possible after provisioning the portal, however would take some backend efforts to change the database if so.  What is the reasoning for the customer company change?  Was an incorrect company used or is there a preference for a different name?  I would recommend going to portal -> 'Application Settings' -> 'Custom Display Name' and edit to what your preference is.  Let me know if this is sufficient or if there are any further issues or concerns.

Thanks,
Justin

[jumin · Accepted solution]

Hey Diferenti Consultoria,

I am unsure if this is possible after provisioning the portal, however would take some backend efforts to change the database if so.  What is the reasoning for the customer company change?  Was an incorrect company used or is there a preference for a different name?  I would recommend going to portal -> 'Application Settings' -> 'Custom Display Name' and edit to what your preference is.  Let me know if this is sufficient or if there are any further issues or concerns.

Thanks,
Justin

[Diferenti Consultoria]

Hello Justin,

The name of company is not wrong. However, the customer has small preference for a different name. But, I will be using the method suggested by you that should probably meet the needs.

Thanks!!!

[jumin]

Hey Diferenti Consultoria,

Sounds good, if this fulfills the needs, please mark this answer as accepted to close out the post thread.

Thanks,
Justin