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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Beginner

How long till sntc portal shows up

Hi,

 

we primarily use the services portal for PSS. One of our customers has added me as a user for their SNTC collector. This was done this morning and i received the email saying i have been granted access. 

when i access https://services.cisco.com/ i only see the PSS and PSS EA options. 

 

How long until i get access to the SNTC for this customer :) 

 

/Mike 

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Re: How long till sntc portal shows up

Hi Mike,

I'm happy to hear your access is available. We generally say to allow up to 24-hours.

Cheers,
Cheri

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2 REPLIES 2
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Beginner

Re: How long till sntc portal shows up

About 6 hours its seems :)

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Re: How long till sntc portal shows up

Hi Mike,

I'm happy to hear your access is available. We generally say to allow up to 24-hours.

Cheers,
Cheri

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