08-18-2016 08:21 PM
Hello,
I have a CAAPL-2010-SCS-K9 appliance and I'd like to convert it to CAAPL-2100-SNT-K9. Is this possible?, How can I do it?
Thank you.
Victor
Solved! Go to Solution.
09-08-2016 07:21 PM
Hello Victor,
Unfortunately it is not possible to convert a Smart Care appliance over to a SNTC CSPC appliance. However, there is a lot of available information to help you get started using SNTC and setting up an appliance.
https://supportforums.cisco.com/document/12566021/new-smart-net-total-care
Thank you,
Jarrett
09-08-2016 07:21 PM
Hello Victor,
Unfortunately it is not possible to convert a Smart Care appliance over to a SNTC CSPC appliance. However, there is a lot of available information to help you get started using SNTC and setting up an appliance.
https://supportforums.cisco.com/document/12566021/new-smart-net-total-care
Thank you,
Jarrett
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