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With reference to the 'My Reports' view in SNTC; how do you delete previous reports?
Within the (email) notification of a report there is a statement that 'Cisco Systems may retain this report for up to 72 hours but might remove them earlier due to space constraints', and I have observed that over time (no absolute measurements made) reports are indeed purged.
In the SNTC My Reports view there is a check box that precedes each report line but no obvious clue as to its usage, I assumed that it would be to select reports to either delete or email?
At present the check box is for downloading CSV format of "My reports" , by selecting checkbox you can keep records of when you have generated reports of what type in case you want the historical data.
In order to download any report(s) the link is selected within the 'download ' column of the reports view, to get a csv list of the reports (download) is done via the 'Export' button. The 'check box' has no impact to the csv list of reports since all reports are exported irrespective of whether any specific report is or is not selected via the 'check box'. I suspect that this is a bug.
Given that it appears that all reports are purged after 72 hours, my question is no longer active.
Dear all.If I open the "Sioftware Update" Tab in my collector I get an "http status 404 - not found"In Administration -> Miscellaneous -> Manage Add-on Process I see status "Process has exited"I try to start the process but it is not starting.I did ...
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...