cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

220
Views
0
Helpful
4
Replies
Cisco Employee

How to move manually uploaded devices to a different inventory

My customer recently started using the file upload feature and chose to put the elements into an inventory typically used by our collector.

As such, we now have issues with our Segment definitions, which are all done by IP address.

I've made the necessary changes on the Segment definitions, but now I want to remove the manually uploaded devices from the inventory initially used, and instead upload them to a new manually created inventory.

How can we accomplish this?

We're happy to start over, just don't know how to hit the "undo" button here.

Everyone's tags (1)
4 REPLIES 4
Highlighted
Cisco Employee

Hello Russell,

Hello Russell,

Unfortunately, the capability of deleting or moving devices within an inventory has not been enabled on the SNTC Portal as of yet.  However, there is an enhancement for inventory deletion feature but there is no current ETA at the moment.  Until this option is established, please un-select these test inventories names from the Global Filter search.

Thank you,

Jarrett

How to move manually uploaded devices to a different inventory

Hi Russell,

We have implemented the ability to delete inventories from the SNTC portal.  This capability is available to Customer Admins and can be granted to CBR Admins.  Please review the release notes for further details.

Cheers,

Cheri

Enthusiast

Re: How to move manually uploaded devices to a different inventory

Hello Cheri,

 

The release notes does not have the detailed procedures on how to delete an inventory. Can you provide the instruction on how to do this please.

Re: How to move manually uploaded devices to a different inventory

Hi Darrel,

You can find instructions in our SNTC User Guide, this link will take you to that section of the document. In addition, we have a brief how-to video on Inventory Deletion that you may find helpful.

Cheers,

Cheri

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links