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I can't add a user as a company administrator - user already associated error

I'm trying to add a team member as an administrator to SNTC Portal and I get the error attached. "User is already associated to another location in your company's hierarchy" 

 

Has anyone seen this before? 

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*Update*

We were able to correct this issue by having the user remove the previous company via the link below.
https://rpfa.cloudapps.cisco.com/rpfa/profile/requestorupdate_association.do

 

 

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1 REPLY 1
Highlighted

*Update*

We were able to correct this issue by having the user remove the previous company via the link below.
https://rpfa.cloudapps.cisco.com/rpfa/profile/requestorupdate_association.do

 

 

View solution in original post

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