I have excluded my customer CCOID form the administrator role

[barasniewski]

I have removed my customer CCOID from administrator role and he cannot access Cisco Services Access Management tool. How can I fix this?

[Ye Liang]

Hello,

If you have access to the CSAM account, you can re-nominate the customer CCO ID back to an Administrator role.

Thanks,

Ye

[barasniewski]

No, I haven't anymore

[Ye Liang · Accepted solution]

Please PM me all the customer details so I can investigate.

Thanks,

Ye

[barasniewski]

Hi,

Supriya already solve my problem thanks.