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barasniewski
Beginner

I have excluded my customer CCOID form the administrator role

I have removed my customer CCOID from administrator role and he cannot access Cisco Services Access Management tool. How can I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions

Please PM me all the customer details so I can investigate.

 

Thanks,

Ye

View solution in original post

4 REPLIES 4
Ye Liang
Cisco Employee

Hello,

 

If you have access to the CSAM account, you can re-nominate the customer CCO ID back to an Administrator role.

 

Thanks,

Ye

No, I haven't anymore2019-04-03_15h15_53.png

Please PM me all the customer details so I can investigate.

 

Thanks,

Ye

View solution in original post

Hi,

 

Supriya already solve my problem thanks.