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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Cisco Employee

Installing Common Services Platform Collector (CSPC) on my own

I am going through the self-onboarding process and would like to install the Common Services Platform Collector (CSPC). Can someone please advise on the collector version I should use? 

Regards, Sandra Kindly remember to mark questions as answered and please rate posts and answers if you find them helpful.
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Beginner

https://software.cisco.com

https://software.cisco.com/download/release.html?mdfid=283107976&softwareid=284971103&release=Support&relind=AVAILABLE&rellifecycle=&reltype=latest

The version 2.5 is available here if you have not yet found it. Or you can go here depending on the type of file you want to download for version 2.5

https://software.cisco.com/download/release.html?mdfid=283107976&softwareid=284971103&release=Support&relind=AVAILABLE&rellifecycle=&reltype=latest

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Cisco Employee

Thank you for your question. 

Thank you for your question.  We recommend that all customers interested in installing the Common Services Platform Collector (CSPC) on their own, wait for the upcoming release CSPC 2.5.  CSPC 2.5 includes a device management wizard to decrease the time and effort required from our customers. In the interim, we recommend you utilize our File Upload feature to explore the benefits of the SNTC Portal and your smart capabilities.

Cisco Employee

Hi Teresa,Is the version 2.5

Hi Teresa,

Is the version 2.5 available yet for download?

 

Thanks,

Luigi

Cisco Employee

Hi Luigi,Should be within the

Hi Luigi,

Should be within the next few weeks. Once we know the exact date we will post here in the community.

Just FYI, if you follow this community then you get email notifications when new content is added which includes discussions, webinars, announcements and more. To follow the community, just click on the "follow" button under the actions menu on the right side - it's a toggle button to follow and unfollow. 

 

Best,
Sandra 

Regards, Sandra Kindly remember to mark questions as answered and please rate posts and answers if you find them helpful.
Beginner

https://software.cisco.com

https://software.cisco.com/download/release.html?mdfid=283107976&softwareid=284971103&release=Support&relind=AVAILABLE&rellifecycle=&reltype=latest

The version 2.5 is available here if you have not yet found it. Or you can go here depending on the type of file you want to download for version 2.5

https://software.cisco.com/download/release.html?mdfid=283107976&softwareid=284971103&release=Support&relind=AVAILABLE&rellifecycle=&reltype=latest

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