Inventory and Upload Fail Since Upgrade to 2.7.3

Michael Percival · ‎02-27-2018

Upgraded CSPC to version 2.7.3 on January 30th, 2018, from version 2.7. Since then, my weekly inventory and upload is failing. This is the message from the upload job:

Upload UPLOADING: FAILED; Certificate: CSP0009020276; Directory: exportdata; File: sntc1x_VSEM_1519745097618.zip; Other Details: The tail-end gateway is not registered yet.

Thank you

Supriya Patel · ‎02-27-2018

Hi Michael,

We have bug on this and bug id is CSCvh60290.

Please do let me know if you have any further question on this.

Thanks,

Supriya

Michael Percival · ‎02-28-2018

Is there a procedure to roll back to 2.7?

Supriya Patel · ‎02-28-2018

Hi user,

It can not roll back. If you would like to have 2.7, then unfortunately only redeploy is the option for this.

Thanks,
Supriya

Michael Percival · ‎03-12-2018

Bug ID CSCvh60290 is showing a status of Fixed, Last modified today. It is not fixed. Is there any other update on this issue?

adias · ‎03-12-2018

The resolution of the bug states the following, based on your post you upgraded to 2.7 from an earlier version therefore is affected

From 2.7.2 we started comparing all the fields of the existing connectivity certificate in 
CSPC with the certificate registered database. 
Whereas till 2.7.1 we compared only the Appliance id

Additionally it was mentioned above that because of the necessary proprietary steps needed to resolve the issue on database only TAC can perform the steps and cannot be provided or displayed on a forum.