Inventory is not visible in Global Filters / Deleting old Collectors

[dfinibg6]

Hi Community,  

When login into SNTC, our customer (admin) can't see the Inventory and Segment recently created in "global filters" tab. However, we (partner - CBR Admin) can see the new inventory in the "Global Filters" tab and all data uploaded.

Also, we would like to delete old collectors from SNTC that are not in use anymore. We tried deleting the Entitlement, but did not work.

Thanks,

[Suchita Shewale]

Can you please private message me customer company name and customer userid for further review?