Inventory showing duplicates

[casey_biggs8]

We have tried the below areas: What other action can be taken to remove duplicates from the inventory? 

In the services.cisco.com portal check ‘Application Settings’ à Report Preferences à Latest View

In the CSPC GUI -> 'Settings' -> 'Discovery Settings' -> Switch 'Serial Number Duplicate Check' to Yes

Also, 'Settings' -> 'Manage Data Collection Profiles' -> Select the used profile and go to Profile Details tab.  Ensure discovery is set to run before collection.

[Supriya Patel]

Hi,

Please private message customer name, inventory name and device SN which are duplicates.

Thanks,

Supriya

[casey_biggs8]

Removed sensitive information

[Supriya Patel]

Hi,

I sent you private message asking more detail. Please make sure to private message for proprietary information.

Thanks,
supriya

[Supriya Patel · Accepted solution]

Hi,

I have updated you via private chat. Please do update me if you are still seeing duplicates on portal.

Thanks,

Supriya