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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Is it possible to view if a customer is already set-up with the Total Care Portal?

As the title suggests, is it possible to actually look-up if a customer has already set-up a Total Care Portal before even engaging them about the conversation in setting it up? Wanted to know if there was a way to find out whether or not a customer was established even if we do not own a contract with them, etc.

 

Thank you very much.

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Re: Is it possible to view if a customer is already set-up with the Total Care Portal?

Nevermind, resolved!

View solution in original post

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Re: Is it possible to view if a customer is already set-up with the Total Care Portal?

Nevermind, resolved!

View solution in original post

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