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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Beginner

Is there any way for CSPC to capture if device is leased or purchased?

Had a customer ask this question and couldn't think of any way.  Or maybe another Cisco tool can?  

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Cisco Employee

Re: Is there any way for CSPC to capture if device is leased or purchased?

Unfortunately, no. There's no way to determine device purchase mechanism. You may want to find an email alias that is directed to Cisco Capital. 

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