05-20-2019 11:27 AM
Hey everyone,
I have a customer that is associated with another Portal that they are no longer a member of their company for. To further exacerbate the issue, the company they wish to be the Delegated Administrator for has had a Smartnet Portal stood up in the past - the former DA is no longer with the company.
The issue is twofold:
Any assistance would be greatly appreciated! Thank you!
Solved! Go to Solution.
05-20-2019 02:01 PM
Hi There,
Can you please ask customer to access URL and try removing their current company association? You may send private message further with the details of the other company where DA needs to be replaced.
Regards,
Suchita
05-20-2019 02:01 PM
Hi There,
Can you please ask customer to access URL and try removing their current company association? You may send private message further with the details of the other company where DA needs to be replaced.
Regards,
Suchita
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