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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Cisco Employee

Items Missing from SNTC Collector Data

Hello team,

 

I have data a customer sent with devices that should be found on the collector. Is this the correct place to figure out some of those items are not showing up in SNTC? If not, can you point me in the right direction?

 

Thank you for any help or advice you can offer.

 

(devices in question)

 

Best,

 

Michael

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