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K9 Acceptance in progress after attempting upgrade

Larry Roberson
Level 1
Level 1

K9 Acceptance in progress after attempting upgrade

1 Accepted Solution

Accepted Solutions

Bharath S
Cisco Employee
Cisco Employee

Hi Larry , 

 

During download K9 and EULA acceptance will be asked for the customers who are new or if there is any change in the K9 and EULA policies. 

 

This behavior is seen due to the time taken to reflect the agreement acceptance provided by the user. After 10-15 mins please retry the same action and download of the new updates will proceed

 

Thanks & Regards,

Bharath S

View solution in original post

1 Reply 1

Bharath S
Cisco Employee
Cisco Employee

Hi Larry , 

 

During download K9 and EULA acceptance will be asked for the customers who are new or if there is any change in the K9 and EULA policies. 

 

This behavior is seen due to the time taken to reflect the agreement acceptance provided by the user. After 10-15 mins please retry the same action and download of the new updates will proceed

 

Thanks & Regards,

Bharath S