04-19-2018 06:51 AM - edited 03-12-2019 07:45 AM
I have a customer that have special character at his account how I update to remove this special character?
Because this I can't give LOA access to my company.
Solved! Go to Solution.
05-16-2018 11:28 AM
This has been confirmed as resolved via private message.
As a workaround, we were able to help remove special characters from customer company name.
04-19-2018 07:38 AM
Hi There,
Would you be able to share the screenshot of the error you face while managing access?
Regards,
Suchita
04-19-2018 12:24 PM
04-20-2018 11:12 AM
As you see at the first picture I can't give me LOA access, the second and the third picture, shows the customer Sociedade Beneficente São Camilo, the "~" is the problem and I don't know how I remove to solve this problem.
04-20-2018 11:22 AM
Unfortunately you are impacted due to a bug in the system - CSCvg33085
I am sending you a private message to discuss possible workaround
05-16-2018 11:28 AM
This has been confirmed as resolved via private message.
As a workaround, we were able to help remove special characters from customer company name.
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